All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● All returned items will be inspected upon receipt to ensure they meet our return eligibility criteria. We reserve the right to refuse returns if the item shows signs of wear, damage, or use beyond trying it on for fit. If the item is deemed unworn and in its original condition, we will proceed with processing the return or exchange. If the item does not meet these conditions, we will notify you and return it to the customer at their expense.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+201201110111
contact@el-lbs.com
